Tren&dHow to Port Your Number to Jio: A Step-by-Step Guide

How to Port Your Number to Jio: A Step-by-Step Guide

Porting your number to Jio can be a convenient way to switch to this network while keeping your existing number unchanged. This process involves a few simple steps, as outlined below:

Understanding Number Portability

Mobile Number Portability (MNP) allows you to switch to a new mobile service provider without changing your existing phone number. This can be useful if you are unsatisfied with your current service provider and want to enjoy the benefits offered by Jio.

Step 1: Check Eligibility

Before initiating the porting process, ensure that you meet the eligibility criteria for porting your number to Jio:

  • Your existing number should be at least 90 days old.
  • Your mobile number should not be involved in any ongoing legal disputes.
  • You should not have any outstanding bills with your current service provider.

Step 2: Generate UPC (Unique Porting Code)

To begin the porting process, send an SMS from your existing number to ‘1900’ in the following format: “PORT “. You will receive a UPC (Unique Porting Code) on your mobile which is valid for 4 days.

Step 3: Visit Jio Store or Retailer

Visit the nearest Jio Store or Jio retailer with the following documents:

  • Aadhar card or any other address and identity proof.
  • Passport-sized photographs.
  • Your SIM card.

Step 4: Submit Documents

Provide the necessary documents to the Jio representative along with the UPC received earlier. Fill out the Customer Application Form accurately.

Step 5: Activation and Switching

Once your documents are verified, Jio will provide you with a new SIM card. Your existing number will be activated on the Jio network within 7 days.


Q1: Can I port my number to Jio if I have an outstanding bill with my current service provider?

A1: No, you must clear any outstanding dues with your current service provider before initiating the porting process.

Q2: Is there a fee for porting my number to Jio?

A2: As per existing regulations, a fee of Rs. 6.46 is applicable for porting your number to Jio.

Q3: How long does it take to port my number to Jio?

A3: The porting process usually takes around 7 days from the date of submission of documents.

Q4: Can I track the status of my number porting request?

A4: Yes, you can track the status of your porting request by contacting Jio customer care or visiting the nearest Jio Store.

Q5: What happens to my existing balance and validity after porting to Jio?

A5: Your existing balance and validity will not be carried forward after porting. Ensure to utilize them before the porting process.

In conclusion, porting your number to Jio is a straightforward process that allows you to enjoy the benefits of the Jio network without losing your existing number. By following the steps mentioned above and ensuring you meet the eligibility criteria, you can smoothly transition to Jio and experience their services hassle-free.

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